Privacy Policy and Data Protection

We are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020 and its subsequent amendments. Our Privacy Policy, which forms part of these Terms, describes how we collect, use, store, and disclose your personal information. By using our website, you consent to the practices described in our Privacy Policy.

Information Collection

We collect personal information that you voluntarily provide to us when you use our services, make a booking, register an account, subscribe to our newsletter, or contact us. This information may include, but is not limited to:

• Your name
• Contact details (e.g., email address, phone number, physical address)
• Payment information (processed securely by third-party payment gateways)
• Booking details
• Any other information you choose to provide.

We may also collect non-personal information automatically as you navigate through the site, such as your IP address, browser type, operating system, and browsing patterns.

Use of Information

We use the information we collect for various purposes, including:

• To provide and manage the services you request (e.g., processing bookings).
• To communicate with you regarding your bookings, inquiries, or our services.
• To improve our website and services.
• To send you marketing and promotional communications, where you have provided consent.
• To comply with legal obligations.

Contact and Consent for Bookings

By making a booking with us, you explicitly authorise us to contact you using the contact details you have provided. This contact may be for purposes directly related to your booking, such as:

• Booking confirmations and reminders.
• Updates or changes to your booking.
• Information necessary for your experience (e.g., pre-arrival instructions).
• Post-service follow-up (e.g., feedback requests).

You acknowledge that this authorisation is essential for us to provide our services effectively and manage your booking.